At Hoodz, we are committed to delivering your hoodies in a timely and efficient manner. Please read our shipping policy to understand our procedures, shipping options, and related details.
Shipping Destinations:
We currently ship to addresses within the United States.
Processing Time:
- Order Processing: Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- Order Verification: All orders are subject to verification for accuracy and payment approval.
Shipping Methods and Delivery Times:
- Standard Shipping: Typically takes 3-7 business days after the order has been processed.
- Expedited Shipping: Typically takes 2-3 business days after the order has been processed.
- Overnight Shipping: Typically takes 1 business day after the order has been processed.
Shipping Rates:
Shipping charges for your order will be calculated and displayed at checkout. Rates may vary based on the shipping method selected and the destination of your order.
Shipping Confirmation and Order Tracking:
- Confirmation: You will receive a shipping confirmation email once your order has shipped, which will include your tracking number(s).
- Tracking: You can track your order through the carrier’s website using the tracking number provided.
Shipping Address:
Please ensure that your shipping address is correct and complete. Hoodz is not responsible for any delays or misdeliveries caused by incorrect or incomplete addresses provided by the customer.
Delivery Issues:
- Lost or Stolen Packages: Hoodz is not responsible for lost or stolen packages. If your tracking information indicates that your package was delivered but you have not received it, please contact the carrier to file a claim.
- Damaged Packages: If your package arrives damaged, please contact us immediately at hoodzhoodies@hotmail.com with your order number and photos of the damaged package and items.
International Shipping:
At this time, we do not offer international shipping. We only ship to addresses within the United States.
Contact Information:
If you have any questions or concerns about our shipping policy, please contact us:
- Email: hoodzhoodies@hotmail.com
- Phone: +1 (325) 754-9002
- Address: 1202 Shoreacres Blvd, LA Porte, TX, 77571, United States
Thank you for shopping with Hoodz! We appreciate your business and are committed to delivering your orders promptly and efficiently.
